Frequently Asked Questions
What Tools will I need to edit my Canva templates?
Canva - You will need to be sure that you have a Canva account in order to access your template files. Sign up for Canva here if you don't have an account already. The Canva Pro plan is recommended for all of my templates.
* (In the spirit of full disclosure, the links listed above are affiliate links, which means that I will earn a commission if you decide to make a purchase. This commission comes at no additional cost to you. I only recommend products & systems that I use and love myself, so I know you’ll be in good hands.)
Laptop or Desktop - I recommend that you use a laptop or desktop computer when editing your templates in Canva. Mobile phones are discouraged. You can use a mobile phone, however I recommend using it for small edits on the go.
What if I don't have professional images of myself to use?
Purchase the templates NOW and use them later! This deal will not last so you better grab it while you can. Maybe the stock photos used in the Facebook Cover template can give you some ideas and direction for your photo shoot. Don't let "I don't have any photos!" be your excuse not to snatch this deal. Grab the deal, schedule that photo shoot, and get your Facebook Covers done!
No Refunds Allowed
Due to the digital nature of my products I am unable to provide a refund once a file has been purchased. Please be sure to ask questions prior to purchasing if you have any or require clarification. I am not responsible for Canva's system glitches, errors, or saving issues. Please consult with Canva if you experience any errors. However, I will do my part in ensuring you have access to and are able to open the template links.
All templates CANNOT be resold as templates – only as end products for clients.*
Can I use these templates to create promotional materials for client work?
You sure can!
You may not forward, share, sell or distribute the file, even to someone "helping" you with the files. You may not repackage or use the base files to design your own templates for resale. You are welcome to create and sell your own planners, journals, printables, lead magnets and more using this template design however the template itself cannot be resold. All rights are reserved by Candice Kilgore of Think.Create.Build.
No Link Sharing Allowed
Sharing Canva links using Canva's team feature is strictly forbidden. User access will be removed if team use is detected, followed by DMCA notices and legal action, and no refund will be given. Only the purchaser may access purchased files.